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Minneapolis, MN

Live at the Hilde FAQ

Live at the Hilde is held at the Hilde Performance Center, in the Western suburb of Plymouth, MN. This hidden gem outdoor stage features an open-air concert atmosphere with a stunning glass stage wall in a scenic park. The Hilde Performance Center hosts several community events (i.e. Muisc in Plymouth), but SMA’s Live at the Hilde concerts bring national touring acts and a full concert experience to this amazing outdoor venue.

Follow @liveatthehilde on Instagram and @suemcleanmusic on Facebook and Instagram for latest updates and news.

Gates 4:00PM | Music at 5:00PM

Show information: www.suemclean.com/hilde

FAQs

1. Q: What are the COVID-19 protocols for Live at the Hilde?

A: According to the Minnesota State Health Department, there are currently no mask mandates, negative COVID test requirements or vaccine checks in place upon entry.

2. Q: How do I get to the Hilde Performance Center?

A: The Hilde Performance Center is located at 3500 Plymouth Blvd, behind the City Hall/Public Safety Building complex, and adjacent to Life Time Fitness. Entrances and paths leading to the Hilde Center are located:

  • On Plymouth Blvd between Life Time Fitness and City Hall
  • At the far end (north) of the City Hall parking lot and behind City Hall (off 34th Ave. N.), and the south end of the Life Time Fitness parking lot
 

3. Q: Where do I purchase tickets?

A: Tickets can be purchased online at etix.com, Etix charge by phone at 800.514.3849. Tickets are available on the day of the show at the box office at the amphitheater, which is set up prior to doors opening.

4. Q: What is included in a VIP Party Zone ticket, and a Pond Party Deck ticket?

A: A VIP Party Zone ticket includes exclusive access to the VIP Party Zone, a VIP laminated pass, two drink tickets, a dedicated VIP bar, and portable bathrooms for VIP Party Zone use only. There is first-come seating in this area. VIPs may also elect to set up lawn chairs in the GA lawn section, as no chairs are permitted in the VIP Party Zone.

A Pond Party Deck ticket includes exclusive access to the Pond Party Deck, a Pond Party Deck laminated pass, two drink tickets, a dedicated Pond Party Deck bar, and portable bathrooms for Pond Party Deck use only. There is first-come seating in this area; you do not need to bring lawn chairs, and they are not permitted in this area.

5. Q: Are there ticket refunds?

A: There are no ticket refunds, and the concert is rain or shine.

6. Q: Can I purchase tickets on the night of the concert?

A: Yes. The Box Office is located at the Plymouth Blvd. entrance.

7. Q: Can I use my mobile device to scan my concert ticket at the door?

A: Yes, Etix offers a barcode that is visible on your mobile device, which the box office can scan at the door.

8. Q: Is the concert family-friendly?

A: Yes. Live at the Hilde is an all-ages event. Children 2 and under are not required to have a ticket.

9. Q: Where can I park?

A: There are several available parking lots near and around the Hilde Performance Center. Concert event parking is free and based on a first come first serve basis. Parking is available at: US Bank, TCF Bank, Life Time Fitness, US Post Office, West Lutheran Church, Cub Foods, Sports Hut, and along Plymouth Blvd. and Vicksburg Ln.

10. Q: Are food and beverages allowed in the Ampitheater?

A: Guests are permitted to bring one sealed water bottle or one empty refillable water container. There will be water refilling stations inside the venue. No outside coolers, food and/or other beverages are allowed. There will be concessions available for purchase inside the venue. There will be a bag check upon entrance, and an identification verification process via wristband to purchase alcohol. Please leave large bags at home.

11. Q: Are lawn chairs allowed?

A: Yes. One lawn chair per person is allowed in the GA Lawn Section; please be respectful of other concert guests. No blankets or umbrellas please. Please note that there are no lawn chairs permitted in the Party Pit, Pond Party Deck or VIP Party Zone.

12. Q: What happens if there is rain or inclement weather?

A: The concert is rain or shine. If there is severe weather, the City of Plymouth and SMA will implement an evacuation and safety plan. We will make announcements from stage during such an event.

13. Q: Is photography or recording permitted?

A: No. Professional photography or recording are not allowed at the show. No cameras with a removable lens, video equipment, or recording equipment are allowed without advanced written permission.

14. Q: Is the amphitheater accessible for people with special needs?

A: Yes. The Plymouth City Hall parking lot (3400 Plymouth Blvd.) has several ADA-marked spots, and the path to the amphitheater is accessible.

15. Q: Is smoking permitted?

A: The Hilde Performance Center is a non-smoking venue.

16. Q: Will concert-goers be permitted to leave the venue and return?

A: There will be no re-admittance after entry.

For additional information or questions, please contact [email protected]

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